MAKE YOUR GUESTS PART OF YOUR BUSINESS

Engaging with your guests while they are staying at your hotel is very important.  What is also important is interacting with them at all times, making sure they know that you are wanting them to come back and visit.

Here are some ideas to make your guests part of your business:

  • Friendly staff
  • Quick response
  • Super organised
  • Hand written notes
  • Welcome packs
  • Goody bags for kids
  • Social Media posts
  • Birthday surprise email – with an offer
  • Christmas/New Years Greetings
  • Consistant Newsletters with updates
  • Loyalty & Referral Program
  • Customer Surveys

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